Superior Without Window Double Room
- 2 Single beds or 1 Double bed
- Courtyard view
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Meritel Hanoi
A 5-star stay in the heart of Hanoi's Old Quarter, with a rooftop infinity pool, wellness spa, and easy walks to the lake and sights.
- Rooftop infinity pool with city views
- Spa & wellness centre with massages and treatments
- Steps from Hoan Kiem Lake and Old Quarter cafes
9.4
Perfect
3000 reviews
Booking.com 9.4 · 3000 reviews
About
Meritel Hanoi
Meritel Hanoi sits on Hang Bong Street in the heart of the Old Quarter, an 8-minute walk from Lake of the Restored Sword and 1.4 km from Quan Su Temple. The hotel pairs a contemporary design with practical touches: air conditioning, soundproofed rooms, and free Wi-Fi throughout.
The rooftop infinity pool is the centerpiece, with sun loungers, a sun terrace, and views over the city. When you're not lounging, the on-site spa offers massages, facials, and body treatments, while the restaurant and bar cover dining and evening drinks.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Rooftop pool with city views — The infinity pool on the roof is a standout, with sun loungers and a sun terrace. One guest called it the cleanest pool they encountered in Vietnam.
- Central Old Quarter location — An 8-minute walk from Lake of the Restored Sword and close to the Old Quarter's cafes, shops, and restaurants. Multiple reviews praise the walkability.
- High guest ratings for service and rooms — Rooms and service both score 9.7, and staff reach 9.8. Reviews mention helpful staff who go out of their way, from fixing AC to arranging taxis.
- Full-service spa and wellness — The on-site spa offers massages, facials, body treatments, and a sauna, steam room, and jacuzzi. A guest specifically praised the wellness spa treatments.
–
Worth weighing
4 to weigh- Comfort rating lags other categories — While rooms and service earn 9.7, comfort is rated 8.3 — the lowest category. Some rooms are windowless, which may affect light and airiness.
- No on-site parking mentioned — The property doesn't list parking among its amenities, so guests arriving by car may need to arrange alternatives nearby.
- Check-out window is early — Check-out runs from 01:00 to 12:00, so late risers may need to plan ahead. The check-in window is 14:00 to 23:30, not 24 hours.
- No pets allowed — The hotel is pet-free, which may be a drawback for travellers wanting to bring their animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Room
- 1 King-size bed
- City view
- Shower
- Heating
- Air conditioning
Family Connecting Suite
- 2 Single beds or 1 Queen-size bed
- City view
- Shower
- Heating
- Balcony
Suite
- 1 King-size bed,1 Single bed,1 King-size bed and 1 Sofa bed
- City view
- Shower
- Heating
- Balcony
Junior Suite
- 1 King-size bed,2 Single beds,1 King-size bed and 1 Sofa bed
- City view
- Shower
- Heating
- Balcony
Grand Room
- 1 King-size bed
- City view
- Shower
- Heating
- Balcony
Deluxe Double Room
- 1 King-size bed,2 Single beds or 1 Double bed,2 Single beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Infinity pool
- Pool with view
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage (back, head, full body, foot)
- Facial
- Body scrub
- Body wraps
- Manicure
- Pedicure
- Waxing
Food & Drink
- Restaurant
- Bar/Lounge area
- Coffee shop
- Happy hour
- Children's buffet
Services
- 24-hour reception
- 24-hour security
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Currency exchange
- Paid airport shuttle
- Luggage storage
- Safe deposit box
- Grocery shopping service
Room Features
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Electric kettle
- Free toiletries
- Flat-screen TV
- Ironing facilities
- Terrace
- Garden furniture
- Balcony (in select rooms)
Other
- Wi-Fi
- Lift
- No smoking on site
- Key card access
- Smoke detectors
- Fire extinguishers
- Cots
- Fitness centre
- Hairdresser
- Lockers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.4/10 from 3,000 reviews
Booking.com · 9.4 · 3000 reviews
9.4Verified guest“Our room was beautifully decorated and had a balcony. The location was stunning, central to the Old Town — a definite plus.”
9.4Verified guest“Breakfast was very good, especially the coffee from the machine. The location was amazing, close to everything we needed, including the lake and sights.”
9.4Verified guest“The Meritel Suite was well-designed, and the staff surprised us for our anniversary. The spa treatments were excellent.”
9.4Verified guest“Fantastic location with easy access to shopping and street life. The staff went above and beyond, especially James, who arranged a water bottle for my trip.”
9.4Verified guest“We love the Meritel! The staff are wonderful, and the location is perfect. My daughter adored the clean pool — the best we found in Vietnam!”
9.4Verified guest“Comfortable room, excellent service, and free Wi-Fi. The staff quickly fixed my AC issue and helped me get a taxi to Halong within minutes.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Lake of the Restored Sword: An 8-minute walk from the hotel, this iconic lake is a serene spot for a morning stroll or evening people-watching.
Old Quarter: Right outside the door, the Old Quarter buzzes with street life, cafes, and restaurants. Multiple guests praised the easy access to shopping and local sights.
Quan Su Temple: 1.4 km away, this Buddhist temple is a quiet cultural stop, reachable in about 15 minutes on foot.
No. 151-153 Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 01:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 85 rooms
06 — Questions
Frequently asked
Does Meritel Hanoi have a pool?
Yes, the hotel features a rooftop infinity pool with sun loungers and a sun terrace. Guests have noted it as a highlight.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30, and check-out is from 01:00 to 12:00.
Is breakfast included?
Breakfast is available at the hotel's restaurant, and a guest review mentions the breakfast was very good, especially the coffee. The input doesn't specify if it's included in the room rate.
Does the hotel have parking?
The hotel does not list parking among its amenities, so you may need to find nearby parking if you arrive by car.
Can I bring my pet?
No, the hotel does not allow pets.
How far is the hotel from the lake?
Lake of the Restored Sword is an 8-minute walk from the hotel, and Quan Su Temple is 1.4 km away.
The bottom line
Meritel Hanoi delivers a polished stay in the Old Quarter with a rooftop pool, spa, and high-touch service that guests consistently rate above 9. For travellers wanting proximity to the lake and old town, this central 5-star is a strong choice — just note the early checkout and lack of on-site parking.
9.4A top-rated stay in Hanoi's historic heart
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